Job Information
M&T Bank Workforce IAM Governance Analyst in Buffalo, New York
The Bank sponsors individuals for TN and H-1B transfers on a case by case basis. Please note that this position is not open to anyone on an F-1 student visa including those eligible for CPT/OPT or the Stem OPT extension.
This role offers a hybrid work schedule; offering the flexibility to work remotely two days a week, while providing the opportunity for in-person collaboration at our Buffalo, NY Tech Hub.
Overview:
The WIAM Governance team is seeking a qualified individual to govern and oversee the governance of privileged access across the organization ensuring compliance with security policies and minimizing risks associated with privileged access.
Primary Responsibilities:
Respond to and resolve help desk escalations based on outcome of previous incidents.
Complete related master work orders or request-based tasks.
Respond to and resolve identified technical incidents based on outcomes of previous incidents; analyze and isolate the issues.
Use basic diagnostic tools to troubleshoot issues.
Complete systems maintenance activities following Standard Operating Procedures (SOP), such as patching, health checks, operating system updates, validating changes and maintaining operational and configuration standards. Research options when anomalies occur and report complex issues to senor staff.
Participate in project work within the team
Provide coaching to less experienced staff on processes.
Complete evening responsibilities as scheduled.
Identify improvement opportunities to existing procedures to improve efficiency; document these changes as needed.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Education and Experience Required:
Minimum of 4 years’ higher education and/or work experience
Prior experience reading and digesting technical information
Detail-oriented
Proven written and verbal communication skills
Prior experience communicating technical problems to management
Strong customer focus, including ability to manage customer needs and multiple work priorities
Prior experience providing updates and statuses
Education and Experience Preferred:
• Background in Identity and Access Management, Cybersecurity, or Audit
• Excellent documentation skills
• Strong interpersonal and communication skills, with the ability to collaborate effectively with stakeholders at all levels of the organization.
• Detail-oriented with a commitment to accuracy and quality in work deliverables.
• Ability to work independently, manage multiple priorities, and meet deadlines in a dynamic, fast-paced environment.
• Strong problem-solving and critical-thinking abilities.
#LI-JB3 #Hybrid
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $60,890.34 - $101,483.90 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
Location:
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.